MAY 8, 2017 | OAKLAND, CA

JOIN US FOR PULSE ACADEMY 

The Customer Sucess Training Event of 2017

Times Running Out, Register Today:

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Days
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Hours
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Attended by Customer Success Professionals from Leading Companies

Accenture
Cisco
Bayer
Talend
IBM
Recurly

WHAT IS PULSE ACADEMY?

SuccessHacker and Gainsight have teamed up to bring you the training courses that your Customer Success operation can't live without.

With training tracks for Customer Success Management practitioners and Leaders, we're delivering the content you need to retain and grow your customers.

TRAINING FOR CSMs AND LEADERS

Pulse Academy will be an immersive and invaluable experience taking place during a single action-packed day in beautiful Oakland, California. 

The day will be made up of engaging training sessions and exercises designed to change the way you think about delivering Customer Success. 

Pulse Academy for CSMs

If you're a Customer Success Professional that is responsible for driving successful outcomes for your customers, we've designed this course with you in mind.

Join us and you'll learn to:

  • Effectively manage your book of business
  • Bridge the gap with other departments
  • Create Success Plans that actually work
  • Deliver amazing QBRs
  • Maximize your effectiveness

Pulse Academy for Leaders

If you're a Leader that is responsible creating or improving a Customer Success operation that delivers results, then this is the course for you.

Join us and you'll learn to:

  • Leverage Agile to execute like a boss
  • Get your strategy on a single page
  • Create playbooks that drive action
  • Engage with your customers at the right time, every time
  • Measure your team's effectiveness 

INSTRUCTORS

Engage with industry leading trainers and thought leaders who will transform the way you think about Customer Success.

Todd Eby | SuccessHacker

TODD EBY

Co-Founder & CEO

SuccessHacker

Andrew Marks | SuccessHacker

ANDREW MARKS

Co-Founder & COO

SuccessHacker

James Scott | SuccessHacker

JAMES SCOTT

Associate Partner

SuccessHacker

REGISTRATION

VENUE

Oakland Marriott City Center

1001 Broadway 

Oakland, CA 94607

PulseAcademy will be held at the Oakland Marriot City Center in the heart of the downtown business district.

QUESTIONS

Have questions about Pulse Academy? Need more information about the event? Contact us for more details on the sessions.

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